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Exactly What To Say


What does it mean to be a good communicator? What you say really can matter – not just in sales, but also in life as a parent, friend, guide and leader. Join our teachers as they break down ‘Exactly What to Say for Real Estate Agents’ by Phil Jones and teach you to use the phrases, words, scripts, and psychology included to deliver compelling messages that resonate with others, build trust, and ultimately succeed in your real estate business and in your life. 

This course is broken into three parts to allow you to master the fundamentals of communication, effectively handle common scenarios and conflicts, and close deals. By the end of this course, you’ll have perfected the art of knowing what to say and when to say it.

About This Course

  • Name: Exactly What To Say
  • Lessons: 3
  • Duration: 3:00
  • CE Available: 3
  • Instructors: Dylan de Bruin, Angela Fisher, Travis Bushaw
  • Experience Level: New Agents, Core Agents, Experienced Agents
  • Mandatory: NO

Meet Your Instructors

Picture of Dylan de Bruin
Dylan de Bruin

Broker | Owner
Dylan started as a real estate agent in the college town of Ames, IA. He started C21SRE to empower agents to run successful, enjoyable, sustainable real estate businesses. Over the last 15 years, he has grown the brokerage to more than 12 offices across the state of Iowa.

Picture of Angela Fisher
Angela Fisher

Agent Development Director
Before real estate, Angela was a second-grade teacher. She’s had her real estate license since 2014 and now oversees education, onboarding and ongoing training for the agents at C21SRE.

Picture of Travis Bushaw
Travis Bushaw

Regional Director
Travis has been an active real estate agent since 2009. He became a broker in 2013 and now oversees the C21SRE team in Northeast Iowa as well as growth and development across the region. Travis is on the leadership team for the Iowa Association of REALTORS® and teaches pre-licensing courses.

Current Status
Not Enrolled
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Content Developed Exclusively for Agents at

CENTURY 21 Signature Real Estate


We hope that you enjoy our content. Please note that only CENTURY 21 Signature Real Estate members are eligible for Continued Education (CE) Credits.

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